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August 21st~ Tea Party. Come and enjoy a cup of tea and sweets in our screened-in room with a beautiful view of the garden, at the Wallace and Area Museum, 2 pm.
August 22nd~ Willow Lodge’s 50th Anniversary open House Garden Party. 2 pm-4 pm. Come and celebrate with the residents: live music, tea, punch and cakes from the kitchen.
August 22nd~ THURSDAY, 7:30 PM Dave Carroll at TATAFEST . $25. 00. On March 31, 2008 Sons of Maxwell began our week-long-tour of Nebraska by flying United Airlines from Halifax to Omaha, by way of Chicago. On that first leg of the flight we were seated at the rear of the aircraft and upon landing and waiting to deplane in order to make our connection a woman sitting behind me, not aware that we were musicians cried out: “My god they’re throwing guitars out there.” Our bass player Mike looked out the window in time to see his bass being heaved without regard by the United baggage handlers. My $3500 710 Taylor had been thrown before his.
I immediately tried to communicate this to the flight attendant who cut me off saying: “Don’t talk to me. Talk to the lead agent outside.” I found the person she pointed to and that lady was an “acting” lead agent but refused to talk to me and disappeared into the crowd saying “I’m not the lead agent.” I spoke to a third employee at the gate and when I told her the baggage handlers were throwing expensive instruments outside she dismissed me saying “but hun, that’s why we make you sign the waiver.” I explained that I didn’t sign a waiver and that no waiver would excuse what was happening outside. She said to take it up with the ground crew in Omaha.
When I got to Omaha it was around 12:30 am. The plane was late arriving and there were no employees visible. Although I was told later that it wouldn’t have mattered, I should have taken my hard case out of the padded protective exterior case to examine the guitar at the airport but I didn’t. The guitar case looked ok and we were tired, went to the hotel and then to sleep for our early morning pick-up by the tour managers the next day. When they picked us up in the early morning we would not be back in Omaha for seven days. It was later that day at sound check that I discovered that the base of my Taylor had been smashed.
One week later I returned to Omaha for my return trip. I explained what had happened and the United agent in Omaha said I needed to start a claim at the airport where the trip began (Halifax). So here is what happened next.
When I got home to Halifax I was told that United doesn’t really have a presence there and that Air Canada is their partner. Every plane I flew on that day said “United” on the side but technically they have no presence there. So, Air Canada gave me a phone number to start my claim with United. When I called the number United said I had to return to the Halifax airport with the guitar to show the damage to someone and open a claim. When I returned to the Halifax airport I met with an Air Canada employee, because United has no presence there, and that person acknowledged the damage, opened a claim number but “denied” the claim because Air Canada would not be responsible for damage caused by United employees in Chicago (which still makes sense to me).
I took the claim number and called United back. They never seemed to be able find the claim number on several subsequent phone calls but at the last minute it would always surface. I spoke several times to what I believe were agents in India who, ironically were the most pleasant, and seemed genuinely sorry for what had happened. Three or four months later I got directed to the Chicago baggage offices of United and after several attempts to speak with someone was told to simply bring in the guitar for inspection… to Chicago… from Halifax, Canada.
When I explained that Halifax is far from Chicago someone then said my claim needed to go through Central Baggage in New York and they gave me a toll free phone number. I phoned that number and spoke to someone. She couldn’t understand why someone in Chicago thought she would be able to help me but she seemed to feel for me and asked me to fax her all the information. I did and a few weeks passed with no reply. I called back and the lady said she’d never received the fax. Then I asked her to look for it and surprisingly, there it was. When she found it she asked me to give her a couple of days and to call back. I did, and by the time I phoned again two days later, the number had been discontinued.
I had to start all over again with the same 1-800 # to India, where they were as sorry as ever for what happened, couldn’t find my claim at first, and told me I needed to bring the guitar into Chicago’s O’Hare for inspection. Six months had gone by and the guitar had now been repaired for $1200 to a state that it plays well but has lost much of what made it special. I spoke to a customer service manager in India who promised to forward a note to have someone in Chicago contact me. I received a letter a about a month later from Chicago with no name or contact info, saying someone would be contacting me about this.
Another month went by and I received an email from a Ms. Irlweg in Chicago I believe. It basically said she was sorry this happened and denied my claim. Some of her reasons were:
- I didn’t report it to the United employees who weren’t present when we landed in Omaha
- I didn’t report to the Omaha airport within 24 hours while I was driving to places that weren’t Omaha
- It was an Air Canada issue
- Air Canada already denied the claim (as I mentioned because Air Canada would not pay for United’s damages), but I’m still unsure as to why I needed to report it in Omaha within 24 hours if it was clearly Halifax’s responsibility
- Someone from United would need to see the damage to a guitar that was repaired
So after nine months it came down to a series of emails with Ms. Irlweg and, despite asking to speak to her supervisor, our conversations ended with her saying United would not be taking any responsibility for what had happened and that that would be the last email on the matter. My final offer of a settlement of $1200 in flight vouchers, to cover my salvage costs repairing the Taylor, was rejected.
At that moment it occurred to me that I had been fighting a losing battle all this time and that fighting over this at all was a waste of time. The system is designed to frustrate affected customers into giving up their claims and United is very good at it but I realized then that as a songwriter and traveling musician I wasn’t without options. In my final reply to Ms. Irlweg I told her that I would be writing three songs about United Airlines and my experience in the whole matter. I would then make videos for these songs and offer them for free download on YouTube and my own website, inviting viewers to vote on their favourite United song. My goal: to get one million hits in one year.
Read about Dave Carroll to learn more about the impact this story has had around the world and the major achievements of United Breaks Guitars.
August 23rd~Late night market and live music with Jake Duggan at the Tatamagouche Grain Elevator 6pm-9pm
August 23rd~Train Station Inn. Live DJ and Bar. 6pm-9pm
August 23rd~ The Tatamagouche Variety Show at the Grace Jollymore Arts Centre 7:30-10:00 pm
August 23rd~ Annual Dance at Brule Point Golf Course. We’ll be rockin’ for the Annual Dance at Brule Point Golf in Tatamagouce, NS. Will be playing all the songs you enjoy to dance to, so, if the music moves ya, don’t miss! Always a full house, sells out every year. ( For tickets, contact the Brule Point Golf )
August 24th~ Plein Air Event. Tatamagouche Loves Artists. Artists at work all day in the village from 08:30 am until 4:0 pm. Finished art available for sale all day at the Ice House Gallery, Creamery Square. Rain or shine. A TataFest event!!!
August 24th~ Eric Fresia. Join us Saturday night from 6-8 pm as Eric Fresia performs live at Tatamagouche Brewing Co. Including Tatamagouche’s Favourite Song – Take my Baby Down To TataBrew!
August 24th~ Charlie A’Court / TATAFEST, Saturday, 7:30 pm at The Grace Jollymore Joyce Arts Centre, Creamery Road, Tatamagouche. Tickets $25 at The Grace, or Fulton’s Pharmacy, Tatamagouche, or online at www.gracejollymore.com
Canadian singer-songwriter-guitarist Charlie A’Court is the proverbial force to be reckoned with. Planted at the crossroads of roots and soul, Charlie’s mighty voice, fierce guitar work and contemporary songwriting have earned him an international following and a host of awards and accolades for his five solo albums to date, including his latest offering, Come On Over, winner of the 2015 East Coast Music Award for Blues Recording of The Year and 2015 Music Nova Scotia Award for Blues Recording of the Year. This winter, A’Court will make the pilgrimage to Memphis, TN, representing the East Coast Blues Society in the Solo Acoustic division of the annual International Blues Challenge hosted by The Blues Foundation.
More info at: https://www.gracejollymore.com/events/2019/3/9/charlie-acourt-august-23-730pm or email@example.com
August 25th~ Senator’s Stage. Zumba with Raissa. 10:00 am-11:00 am
August 25th~ Tatamagouche Library. Beat the Clock Escape Room. 10:00 am-12:00 pm
August 25th~ Senators stage. Acadian Fiddle Music. 11:00 am & 1:
August 25th~ Music and Dancing. Join us for an afternoon of live music and dancing Sunday afternoon 1:30 at the Wentworth Rec Center. Fiddlers and other musicians come from all over Nova Scotia.to share their music and our beautiful rock maple hardwood floor is a favourite with the dancers. Donations accepted at the door. Shared lunch.
August 25th~Ivan & Vivian Hicks: performing at the Grace Jollymore Joyce Arts Center in Tatamagouche. 7:30 pm. Tickets $20.00. Ivan and Vivian Hicks are distinguished for their contribution to preserve and promote old-time fiddling throughout North America. Their music has roots steeped in tradition but their approach to getting it into the hearts and minds of people is modern and innovative.
Whether they are supporting school children to learn the violin or inviting entire motor coaches of intrigued music lovers into their home, their down-home approach means new friends and fans of their music emerge each day.
They blend this with a busy schedule of performances yearly across Canada and the United States and an active interest in recognizing new talented musicians and bringing them to the stage with them.
Ivan and Vivian have won many honours and accolades throughout the years, including both being inducted into the New Brunswick Country Music Hall of Fame.
More info at: https://www.gracejollymore.com/events/2019/2/25/ivan-and-vivian-hicks-august-25-300-pm or or firstname.lastname@example.org
September 14th~ “Murder on Ice “ at the Wentworth Recreation Centre. Doors Open at 6:00 pm. Show starts at 7:00 pm. A murderous tale of passion, poison, and ….Hockey!!! Tickets for a great evening of food and entertainment . Tickets: In advance-$30.00. At the door: $35.00. Contact email@example.com Lasagna, garlic bread, dessert, bar service.
October 25th~ The Barra MacNeils in concert at the Wentworth Recreation Centre. Start: 8:00 pm. Canteen and bar service. Regular tickets: Advance: $35.00 At door: $40.00. VIP: $45.00. Tickets: Call 902 899-3634.